Shipping Policy
SHIPPING FROM MULTIPLE LOCATIONS
- We operate with facilities in the United States.
- All products are thoroughly inspected by our Quality Control Team before shipping, regardless of the location.
DELIVERY ISSUES
If you encounter any issues with your shipment:
- Contact us immediately if your order is delayed or cannot be tracked.
- In cases where the product is lost or undelivered, we will either:
- Resend your shipment, or
- Issue a full refund to your original payment method (credit card or PayPal).
ORDER PICKUP OPTIONS
- If you cannot personally receive the order, you may authorize someone else to pick it up. Provide their details in advance so they can sign and accept the package on your behalf.
SHIPPING TIMES FOR THE U.S.
- Expedited Shipping: 2–5 business days.
Order Cutoff Time: 2:00 PM EASTERN TIME
- HANDLING TIME: 1-3 Days
- Transit Time: 1-2 Days
QUALITY GUARANTEE
We stand by the quality of our products. If you discover any defect or are unsatisfied with your purchase, refer to our Return and Exchange Policy for guidance.
Business details:
10333 Harwin Dr. #235F Houston,
Texas 77036, United States
Customer Service Contact:
sales@lambskinn.com
Preferred contact method: Email